Singapore

TOPKEE / CUSTOM AI AGENT

Put AI Agents to Work in Your Business

Build smarter workflows with custom AI agents, applications and system integrations.

We help businesses automate everyday tasks, connect existing systems and build AI-powered tools around the way their teams work — from initial planning and development to deployment and ongoing support.

Explore AI Workflow Solutions↓

Custom AI Agents

App Development

System Integration

Continuous Optimization

Built for real work

Data has a source

Actions have permissions

Results are verifiable

Delivery can be taken over

01 / FROM WORK TO WORKFLOW

Start with the Work Your Team Does Every Day

Choose a workflow and see how AI agents can work with your business data, applications and existing systems — with your team in control of key decisions.

01
Marketing Reports & Data Analysis
02
Customer Enquiries & Sales Follow-ups
03
Product Content & Team Collaboration

WORKFLOW

From scattered data to a review-ready monthly report

01 / CONNECT

Connect Your Data Sources and Set the Reporting Scope

Retrieve data from authorised advertising platforms and your CRM based on the agreed reporting period, metrics and data standards.

Ad Platform Data

Select the accounts, reporting period and metrics to include.

Customer & Sales Data

Retrieve authorised customer and sales records from your CRM.

Brand & Reporting Guidelines

Apply your company's reference materials and reporting templates.

↳ In this example, connected external systems are read-only. Reports are saved in the application workspace.

02 / REASON

Turn Your Data into a Draft for Review

The back office calculates metrics under agreed rules; the agent organizes changes, anomalies and items that need verification

Report Summary Draft

Summarise key metrics and changes compared with the previous period.

Items to Verify

Flag missing data, unusual figures and inconsistencies with reporting standards.

Follow-Up Recommendations

Suggest practical next steps based on the available data for your team to review.

↳ Analyses and recommendations are illustrative and do not represent actual customer performance

03 / REVIEW

Keep Key Decisions with Your Team

Your team reviews the figures, checks the sources and edits the draft in the workspace before approving the report for delivery.

Numbers & Sources

Check metric calculations, reporting dates and source data.

Content & Brand

Review wording, conclusions and consistency with your brand guidelines.

Delivery Access

Make approved content available to the intended users based on access permissions.

↳ Sending externally or changing budgets requires separate confirmation of permissions and scope

04 / DELIVER

Keep Reports and Follow-up Tasks in One Workspace

Approved reports are saved to the portal; clients and staff view them by role and record ownership

Client Report

Review approved deliverables in the agreed portal

Action List

The team creates follow-up tasks and tracks their status

Version History

Keep reports and handling records for easy tracking

↳ The interface and the agent share one back office, so work never scatters across separate tools

05 / IMPROVE

Use Task Records to Guide Ongoing Improvements

Review issues against your monthly service hours, adjust the workflow, and regression-test the changes

Operations & Issue Summary

See failure causes and how they were handled manually

Change & Test Log

Confirm the adjustments and checks completed this month

Next-Step Recommendations

Prioritize next steps by value and effort

↳ Optimization is limited by the agreed hours and scope; new modules are assessed separately

Retrieve data

Generate analysis

Human review

Deliver results

Continuous improvement

Observable Metrics

Preparation and review time / data consistency / reasons for rework

Illustrative workflow, not a delivered client case. Actual features, channels, write permissions and system scope are confirmed during assessment.

WORKFLOW

Give Every Customer Enquiry a Clear Next Step

05 / REFINE

Bring Customer Enquiries into One Place

Review approval and revision logs, and address recurring content errors or process blockers first

Revision Reasons

Organize common factual or tone issues

Knowledge Updates

Add confirmed product and brand information

Process Improvements

Adjust templates and interfaces within the agreed hours

↳ Improvements follow actual records; content is never updated without a check by your team

02 / ORGANISE

Give Your Sales Team the Context They Need

The agent organizes the request and existing customer information, flags missing data and drafts follow-up recommendations

Request Summary

Capture the product, service or partnership intent

Missing Information

Flag the budget, timeline or requirements that still need to be asked

Follow-Up Draft

Prepared in your brand voice from confirmed information

↳ When information is missing, the agent raises questions instead of inventing customer facts

03 / CONFIRM

Your Sales Team Reviews and Confirms the Next Step

Sales reviews and edits the draft in the web or mobile app, then confirms which actions to take

Request Check

Correct what the agent could not confirm

Outbound Content

A person approves the message and commitments

Execution Method

Sent by a person within scope, or through pre-approved actions

↳ Sending externally or changing budgets requires separate confirmation of permissions and scope

04 / RECORD

Keep Customer Records and Follow-ups Up to Date

Save follow-up records and status in your CRM or back office within the confirmed connection scope

Customer Record

Update authorized fields

Follow-Up Tasks

Keep the owner and next step on record

Activity Log

Keep handling time and execution results

↳ The interface and the agent share one back office, so work never scatters across separate tools

05 / IMPROVE

Identify Recurring Issues and Improve Follow-up Workflows

Spot-check real tasks and improve missing data, content quality and integration issues first

Data Completeness

Which fields people most often have to fill in

Follow-Up Status

Check records that are overdue or missing a next step

Improvement List

Adjust classification rules, prompts or small interface features

↳ We measure process improvements; we do not guarantee opportunity conversion or revenue growth rates

Receive inquiry

Qualify opportunity

Sales confirmation

Record the result

Review & improve

Observable Metrics

First response time / data completeness / overdue follow-up rate

Illustrative workflow, not a delivered client case. Actual features, channels, write permissions and system scope are confirmed during assessment.

WORKFLOW

Turn Product Information into Content Your Team Can Work on Together

01 / PREPARE

Organise Product Information and Brand Assets First

Organize authorized product data, brand guidelines and assets, and confirm how the content will be used

Product Information

Specs, selling points and confirmed service details

Brand Guidelines

Tone of voice, terminology and prohibited claims

Content Brief

Agreed channels, language and output format

↳ Professional copywriting, bulk cleanup and multilingual scope are confirmed separately

02 / CREATE

Create Content Using Your Brand Guidelines

The agent drafts copy or campaign page content from agreed templates and saves it to the editing back office

Content Draft

Product descriptions, campaign copy or page text

Data Cross-Check

Keep product and campaign details that need verification

Items to Confirm

Flag sections that lack support or need a person's judgment

↳ Campaign page features and publishing-system connections must be included in the development scope

03 / APPROVE

Review and Approve Content in One Workspace

The team edits content directly, checks facts, brand voice and campaign rules, then confirms the version

Product Facts

Check pricing, specs and promotional terms

Brand Expression

Adjust tone, terminology and content structure

Version Approval

Approved through the agreed single-level review process

↳ Complex multi-level approvals or additional roles require a separate assessment

04 / PUBLISH

Publish Approved Content to the Right Channels

Export content within the project scope, or publish to designated systems through authorized connections

Approved Version

Keep the final content and approval status

Output Destination

Export files or use the agreed publishing interface

Result Log

Show execution results and retain error details

↳ Publishing automation outside scope is never run by the agent on its own

05 / IMPROVE

Review Content Quality and Improve Future Outputs

Spot-check real tasks and improve missing data, content quality and integration issues first

Data Completeness

Which fields people most often have to fill in

Follow-Up Status

Check records that are overdue or missing a next step

Improvement List

Adjust classification rules, prompts or small interface features

↳ We measure process improvements; we do not guarantee opportunity conversion or revenue growth rates

Prepare assets

Generate draft

Editorial approval

Publish

Content Retrospective

Observable Metrics

Production and revision time / approval rate / data errors

Illustrative workflow, not a delivered client case. Actual features, channels, write permissions and system scope are confirmed during assessment.

02 / BUILT AS ONE SYSTEM

AI Agents, Applications and Integrations — Built to Work Together

Each project brings together the right AI capabilities, applications and business systems. We start with what you already have and develop additional functionality where needed.

01 / REASON

Custom AI Agent

Turn business rules into executable workflows

Combine company knowledge, task steps and available tools, with clear triggers, inputs and outputs, and human checkpoints.

Knowledge retrieval

Workflow orchestration

Tool invocation

Permissions & failure handling

02 / USE

App & Web Applications

Bring AI into everyday work

Build staff workbenches, client portals and mobile apps so people can track progress, edit results, approve work and handle exceptions.

Interface & Experience Design

Shared business back office

Role-based permissions

iOS / Android

03 / CONNECT

Cloud & System Integration

Make the most of the systems you already own

Verify the interfaces and permissions of your CRM, ERP, e-commerce and cloud services, and establish shared data and operational capabilities for the app and the agent.

API connections

Data mapping

One-way or two-way sync

Topkee Cloud

04 / IMPROVE

Ongoing Maintenance & Optimization

Improve continuously from real usage records

Monitor how the app, integrations and agent perform, then fix, test and release by priority, with a reviewable service log.

Task quality spot checks

Integration adapters

Usage analysis

Monthly improvement list

↳ The back office, interfaces and integration for both the app and the agent are built and billed once.

03 / ENGINEERED FOR REAL WORK

Built for Real Business Workflows. Tested Before Deployment.

Agree on acceptance criteria before development.
Check the full workflow before launch.
Every capability comes with something you can verify.

Choose Your Starting Point

↗

DESIGN → TEST → RELEASE

Results · Permissions · Exceptions · Handover

Measurable Results

Agree on samples, scoring rules and pass thresholds up front, then verify data standards, output quality and tool parameters.

Basis for delivery / acceptance samples and test records

Controlled Access & Actions

Define exactly which data the agent can read and which actions it can take. External messages, budget or order changes follow agreed approvals or pre-authorization.

Basis for delivery / permission list and activity log

Clear Error Handling

Design how missing data, integration errors and uncertain results are handled, so retries, alerts and human handoffs follow a clear path.

Basis for delivery / exception tests and handling guide

Complete Project Handover

Deliver the custom code, agent configuration, integrations and deployment guide within scope, and complete training; usage rights and third-party licenses are spelled out in the contract.

Basis for delivery / code configuration and operating documentation

04 / FROM FIRST FLOW TO DAILY USE

Start with One Workflow.
Build from There.

Every stage has a clear output,
so scope, effort and next steps are always visible.

Discovery & Planning

Map the work, data and existing systems, and define users and acceptance criteria.

Deliverables: Requirements & Integration Plan · Fixed Project Quote

Development & Pilot

Build the agent, app and integrations, then validate the workflow with real-world data.

Deliverables: Working Version · Sample Outputs

Testing & Deployment

Verify features, data, permissions and exception handling, then complete training and handover.

Deliverables: Test Records · Deployment & User Documentation

Ongoing Improvement

Schedule fixes and enhancements from usage records, delivered within the agreed hours.

Deliverables: Monthly Service Report · Improvement Recommendations

05 / CLEAR SCOPE. CLEAR INVESTMENT.

Choose the Right Starting Point for Your Business

Start with a single workflow or build a more connected solution for your team. Each package has a defined scope, with a project quote confirmed after assessment.

Existing entry point · single scenario

Workflow Starter

14,700

For businesses looking to automate one existing workflow.

1 agent workflow

1 standard system integration

Uses your existing entry point; no new app

Assessment, testing, training and handover

Optional maintenance

SGD 2,000 / month

Includes 6 team hours in total

Discuss this plan

Requires workbench · team collaboration

Business Workflow Suite

42,700

For teams that need connected AI agents, a shared workspace and system integrations.

Up to 3 linked agent workflows

Up to 8 web pages, including admin pages

2 standard system integrations

Shared back office, roles and approval flow

Optional maintenance

SGD 4,000 / month

Includes 16 team hours in total

Discuss this plan

Requires mobile · business collaboration

Mobile Operations Suite

69,500

For businesses that need mobile access to workflows, integrated systems and team operations.

Up to 3 linked agent workflows

Up to 12 mobile pages and 4 back-office pages

iOS / Android shared-code app

2 two-way system integrations

Optional maintenance

SGD 8,000 / month

Includes 36 team hours in total

Discuss this plan

Every plan includes an HKD 8,000 scenario and system assessment fee. Start with the assessment on its own; it is credited to the total when you proceed, and reusable work is deducted based on actual scope.

Monthly service is purchased separately and covers troubleshooting, communication, changes, testing and releases. Models, cloud resources, platform subscriptions, store accounts and applicable taxes are billed separately.

Book a professional evaluation to customize your smart solution

BEFORE WE START