In the 'Successful Purchase' stage, what is the consumer doing?
The consumer has completed the payment, the transaction is successful, and they receive a purchase confirmation for the product or service.
In the 'Successful Purchase' stage, what are the merchant's tasks? (Refers to high-income human-driven tasks, excluding automated systems)
Processing orders, arranging shipping, performing after-sales service, collecting customer feedback, and planning remarketing.
What are the common optimization methods for 'Successful Purchase'?
Send order confirmations and logistics notifications, provide a simple return and exchange process, and encourage leaving reviews.